What Our Legal Terms Actually Cover
Our terms exist to be read, not hidden. When you open an account and deposit using DANA, OVO or GoPay, the transaction is processed under the conditions stated at the time you confirm it — the wallet name, the amount and the account reference are all
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logged on our side. These records form the factual basis of any dispute resolution. We do not alter completed transaction records. For account-level matters — such as verifying your identity or closing your account — you start the process through our support channel, not through the
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payment app itself. Your rights under these terms include knowing what data we hold, asking us to correct inaccurate details, and requesting account closure with a written confirmation sent back to you. Access to the platform and all associated terms is contingent on your jurisdiction; where
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local law restricts access, these terms do not confer any entitlement to use the service. We periodically update these conditions and notify active accounts when material changes are made. Continuing to use your account after a notified update counts as acceptance of the revised terms. If
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any section of these terms conflicts with mandatory local law, the local legal requirement takes precedence. Players in Depok and across Indonesia should read the current version before each session to stay informed of any updates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.